Privacy Policy

Effective Date: May 15, 2025

Welcome to EstateCleaners.com (the “Site”), which is owned and operated by Estate Cleaners, LLC (“Estate Cleaners”). By using or accessing the Site, you accept the practices outlined in this Privacy Policy (the “Policy”) and you consent to the collection and use of your information as described herein.

In this Policy, the words “you”, “user”, and “your” refer to a visitor of our Site and the terms “we”, “us”, and “our” refer to Estate Cleaners.

By using and accessing the Site, you agree to and accept this Policy, which forms a binding contract between you and Estate Cleaners. We reserve the right to change this Policy at any time without notice. If you use the Site after any changes to the Policy have been posted, this means that you accept and agree to all the changes. If you do not agree, then you cannot use the Site.

This Policy covers our treatment of “Personal Information”, namely:

information collected when you are accessing or using our Site;
anything defined as “Personal Information” pursuant to the California Consumer Privacy Act (the “CCPA”); and
anything defined as “Personal Data” pursuant to the European Union’s General Data Protection Regulation (“GDPR”).

This Policy Does Not Cover:

information obtained or disclosed in correspondence outside of the Site, offline, through other agents, partner vendors, or representatives of Estate Cleaners, or any third parties;
the privacy practices of any entity with whom Estate Cleaners (or any of our affiliates) has a business relationship, even if you are able to access such entity’s website or services through any link on the Site; or
data that may be collected by WordPress in powering this Site (see https://wordpress.org/about/privacy/).

We May Collect the Following Types of Personal Information:

Personal Information that you provide: Name, email, phone number, address, Services Needed, and any other information you provide when contacting us, requesting a quote, or otherwise using our services.
Personal Information that is automatically collected through our Site: Information about your device, the version of your web browser, IP address, geolocation data, time zone, what pages you view, search terms you use, and how you otherwise interact with the Site; and
”Cookies” that are automatically collected through our Site: Unique identifiers which our web server transfers to your browser or device that allow the server to recognize your browser or device, in order to tell us how many people visit which pages and how such pages are accessed. You may be able to change the preferences on your browser or device to “opt out” or prevent or limit your device’s acceptance of cookies, but this may limit some of the Site’s features. Please note that if you click on a link to a third party website, that third party may also transmit “Cookies” to you.

.We May Use the Personal Information in the Following Ways:

Personal information we collect is stored and processed by us primarily in the United States of America, regardless of your country of residence. We also use affiliated and third party service providers, including hosting and technology partners, who may store and process personal information in other jurisdictions.
The Personal Information may be used internally, separately or in combination with information we have collected from other sources, for the following purposes:

prepare a quote;
provide requested services;
troubleshoot problems;
customize user experience;
analyze and improve use of the Site;
compliance with this Policy; or
contact you with more information about Estate Cleaners, where we have your consent or it is lawful to do so. If you do not wish to receive further communications from us, you may unsubscribe or ask us not to contact you. You can opt out of receiving promotional emails by following the instructions in those emails.

We may retain your personal information as long as is necessary to fulfill the purposes for collection, or as otherwise permitted by law.
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to:

comply with law or court order;
ensure compliance with the Terms of Service https://estatecleaners.com/terms; or
protect the rights, property, or safety of Estate Cleaners and its affiliates and employees, users of the Site, and relevant third parties.

Pursuant to the GDPR, if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:

your consent;
in performance of the contract between you and the Site;
compliance with our legal obligations;
to protect your vital interests;
to perform a task carried out in the public interest;
for our legitimate interests, which do not override your fundamental rights and freedoms.

We do NOT sell or otherwise disclose your Personal Information to third parties for monetary or other valuable consideration.

We may share your Personal Information in the following limited circumstances:

Service Providers: Third-party companies that help us operate our website and provide our services (e.g.hosting providers);
Legal Authorities: If required by law or legal process; and
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

SMS/MMS Communications Opt-In/Opt-Out:

If you provide us with your phone number, you will be given the opportunity, verbally or in writing or via electronic form, to explicitly “opt-in” to receiving text messages from Estate Cleaners for updates regarding any inquiries, services you have ordered, marketing and promotional information about our company, customer care, appointment reminders, and requests for reviews. Message & data rates may apply; Messaging frequency may vary. Reply with HELP for more information. Consent to receiving such messages is not a requirement for our services.

If you no longer wish to receive such messages from us, you may reply with STOP. You may still receive messages or phone calls from us regarding specific services you have ordered, as well as any payments due.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

No Guarantee of Security and Privacy:

We cannot guarantee complete security or privacy of our Site or network, despite the efforts we undertake to protect your Personal Information.

Your Rights:

You may request that we provide you with or delete certain Personal Information we have collected from you, by contacting us at [email protected]. In some cases we may need to retain such information, if we use it internally or if it is necessary to provide you with requested services.

If you are a resident of the European Economic Area:

You have the right to access the Personal Information we hold about you, to transfer it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
Your Personal Information will be stored in the USA.

If you are a resident of California or any other state or jurisdiction with privacy protection laws:

You have the right to access the Personal Information we have about you (called the ‘Right to Know’ under the California Consumer Protection Act), to transfer it to a new service, and/or to ask that it be corrected, updated, or erased.
We will not discriminate against you for exercising your rights under the applicable privacy legislation, nor will we deny you access to our Site, or provide you with a lower quality of services.

If you would like to make these requests, or designate an authorized agent to make such requests on your behalf, or if you have any questions or concerns about the Policy, please contact us at: [email protected]

Children’s Privacy:

Our website is not intended for children under 18. We do not knowingly collect Personal Information from children under 18.

Links to Other Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites